Jun 28, 16:20 EDT
Resolved - The Salesforce Technology team has resolved a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at ~04:00 UTC and was resolved on 06/28/2022 at ~17:30 UTC. Users could access the Pardot service during this degradation period, but some functionality may have been unavailable or running at less than optimal levels.
We apologize for any inconvenience caused.
Jun 22, 20:16 EDT
Monitoring - The Salesforce Technology team has identified a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at 4AM UTC . Users can access the Pardot service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.
A fix has been determined and is being implemented.
Further updates will be provided when new information is received.
Jun 22, 17:59 EDT
Update - We are continuing to work on a fix for this issue.
Jun 22, 16:53 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 22, 16:53 EDT
Investigating - The Salesforce Technology team has identified a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at 4AM UTC . Users can access the Pardot service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.
We’re investigating the issue and an update will be provided as soon as we have more information.