Mar 27, 13:24 EDT
Resolved - The Salesforce Technology team has resolved a performance degradation affecting a small subset of customers within our production environment. This issue began on 03-27-2023 at 15:35UTC and was resolved at 03-27-2023 at 17:14 UTC. Users could access the Account Engagement service during this degradation period, but some functionality may have been unavailable or running at less than optimal levels.
We apologize for any inconvenience caused.
Mar 27, 12:40 EDT
Update - We are continuing to investigate this issue.
Mar 27, 12:40 EDT
Investigating - The Salesforce Technology team has identified a performance degradation affecting a subset of customers within our production environment. This issue began at 2023-0327 at 15:53UTC. Users can access the Account Engagement service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.
We’re investigating the issue and an update will be provided as soon as we have more information.