Apr 28, 11:37 EDT
Resolved - The Salesforce Technology team has resolved a service disruption affecting a subset of Account Engagement customers within our production environment. This issue began at 04/28/2023 15:15 UTC and was resolved at 04/28/2023 15:28 UTC. During this disruption period, end users were unable to access certain aspects of the affected service.
We apologize for the inconvenience caused.
Apr 28, 11:36 EDT
Investigating - The Salesforce Technology team has identified a service disruption affecting a subset of Account Engagement application within our production environment. This issue began at 04/28/2023 at 15:21 UTC. During this disruption period, a subset of end users are unable to access certain aspects of the affected service.
We’re investigating the issue and an update will be provided as soon as we have more information.