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Production Environment Service Degradation

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Sep 20, 18:31 EDT
Resolved - This incident has been resolved. All Email Sending delays cleared by 10:20 pm UTC, September 20, 2022.

Sep 20, 17:25 EDT
Investigating - The Salesforce Technology team has identified a performance degradation impacting email sending in our production environment for a subset of users. This issue began at 6:15 pm UTC, September 20, 2022. Users can access the Pardot service during this degradation period, but email sending times may be delayed.

Please visit https://status.salesforce.com/incidents/9944 for more information.


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