Oct 15, 23:42 EDT
Resolved - The Salesforce Technology team has resolved a performance degradation affecting Pardot API response times for a subset of customers within our production environment. This issue began at 2:01AM UTC on October 16 2022 and was resolved at October 16 2022 at 2:46AM UTC. Users could access the Pardot service during this degradation period, but some functionality may have been unavailable or running at less than optimal levels.
We apologize for any inconvenience caused.
Oct 15, 23:41 EDT
Investigating - The Salesforce Technology team has identified a performance degradation affecting Pardot API response times for a very small subset of customers within our production environment. This issue began at 2:01 AM UTC. Users can access the Pardot service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.
We’re investigating the issue and an update will be provided as soon as we have more information.