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Service Disruption 6/10

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Jun 10, 12:09 EDT
Resolved - Update as of 14:09 UTC: The service disruption issue for Pardot has been resolved and full service has been restored as of 11:10 UTC. Please contact Support at http://success.pardot.com if you encounter any further issues. We sincerely regret any inconvenience you have experienced as a result of this incident.

Jun 10, 08:15 EDT
Monitoring - Update: The Pardot application is still fully available since the recovery at 11:10 UTC. The Salesforce Technology team is continuing to monitor the state of the application, but all Pardot functionality is in a normal status at this time. We apologize for the earlier service disruption.

Jun 10, 07:35 EDT
Identified - Update: The Pardot application is available again as of 11:10 UTC. The Salesforce Technology team is continuing to investigate to determine if there are any further performance degradations. Some page load times may be slower than normal. We are actively working on a resolution. We appreciate your patience while we continue to address the issue.

Jun 10, 07:03 EDT
Investigating - The Salesforce Technology team is currently investigating a service disruption impacting Pardot all accounts as of 10:35 UTC. During a service disruption, end users are unable to access the Pardot service. Updates will be posted here as new information becomes available.


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