Email sending delays
Oct 21, 04:10 EDTResolved - At around 02:00AM BST on 10/21/2016, we began seeing delays in email sending from Pardot. As of approximately 09:00AM BST on 10/21/2016 sending has returned to normal. We're...
View ArticleService Interruption 10/21
Oct 21, 10:29 EDTResolved - Affected services have stabilized. A full-postmortem detailing root cause and next steps will follow.Oct 21, 09:41 EDTMonitoring - As of 1:20p.m. UTC, service has been...
View ArticleService Interruption 10/21 (2)
Oct 27, 11:44 EDTPostmortem - SummaryThe Pardot application and website experienced intermittent disruptions in service on Friday, October 21 from approximately 11:10am UTC to 13:20pm UTC and again...
View ArticleService Interruption 12/1
Dec 2, 07:29 ESTResolved - Full service has been restored as of 12:16 UTC. Customers on the impacted database shard now have access to all Pardot services. As part of our standard process, we are...
View ArticleImport/Export/File Upload Issues 12/2
Dec 2, 13:38 ESTResolved - We have resolved the issue with prospect imports, exports, and file uploads. The problem began at 17:50 UTC and was resolved as of 18:13 UTC. If you experience further...
View ArticleImport/Export/File Upload Issues 12/4
Dec 4, 18:48 ESTResolved - We have resolved the issue with prospect imports, exports, and file uploads. The problem began at 21:00 UTC and was resolved as of 23:30 UTC. If you experience further...
View ArticleService Disruption 12/5
Dec 5, 00:00 ESTResolved - Full service has been restored as of 04:36 UTC. Customers on the impacted database shard now have access to all Pardot services. We understand the impact this has had on our...
View ArticleContent files not loading
Feb 28, 18:01 ESTResolved - Update as of 22:45 p.m. UTC: The hosted content issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you...
View ArticleService Disruption 4/21
Apr 21, 15:43 EDTResolved - As of 7:17 p.m. UTC, all regular system functionality has resumed and Engagement Studio publishing is working as expected. All backlogged Engagement Studio activity...
View ArticleService Disruption
May 9, 18:35 EDTResolved - This incident has been resolved.May 9, 18:35 EDTIdentified - Update: The issue has been resolved and full service has been restored. Our developers are continuing to monitor...
View ArticleService Disruption 6/10
Jun 10, 12:09 EDTResolved - Update as of 14:09 UTC: The service disruption issue for Pardot has been resolved and full service has been restored as of 11:10 UTC. Please contact Support at...
View ArticleService Disruption June 12th, 2017
Jun 12, 18:42 EDTResolved - Update as of 10:40 p.m. UTC: The login issue has been identified as related to weekend maintenance. This issue has been resolved and full service has been restored. Please...
View ArticleService Disruption 6/22
Jun 22, 12:00 EDTResolved - The Salesforce Technology team has resolved a service disruption impacting a subset of Pardot accounts from 14:47 to 15:53 UTC. During this time the Pardot application was...
View ArticleEmail Sending Issues 8/23
Aug 23, 10:44 EDTResolved - Update as of 2:07p.m. UTC: The email issues has been resolved and service has been restored. Please contact Support at http://success.pardot.com if you encounter any further...
View ArticleService Disruption 9/25
Sep 25, 16:44 EDTResolved - As of 19:00 p.m. UTC the email sending issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any...
View ArticleService Disruption 11/14
Nov 14, 10:44 ESTResolved - Update as of 15:25 UTC: Latency issues have been resolved and full service has been restored. Please contact the Pardot Support team if you encounter any further issues. We...
View ArticlePardot Service Disruption
Dec 6, 03:08 ESTResolved - As of 07:41 a.m. UTC the Pardot service disruption is resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any...
View ArticlePerformance degradation
Mar 7, 14:49 ESTResolved - The issue has been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any further issues.Mar 7, 14:43...
View ArticleService Disruption 4/18
From 12:16 AM to 12:46 AM UTC The Salesforce Technology team identified a service disruption impacting a small subset of Pardot accounts. During the service disruption, end users would be unable to...
View ArticleService Disruption 6/5
Jun 5, 16:25 EDTResolved - From 18:24 to 19:21 UTC The Salesforce Technology team began investigating slow load times on forms, landing pages, and public content. During the service disruption, end...
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