Sep 8, 21:14 EDT
Resolved - Between 11:32 PM UTC and 11:37 PM UTC, issues affecting a load balancer in the Production environment were observed.
Impact was an initial burst at 23:32 PM UTC where up to 12% of requests failed for some services, then from 23:33 PM UTC to 23:37 PM UTC, error rates decreased from 5% down to 0%.
The load balancer was automatically removed from DNS which resolved the incident.
We apologize for any inconvenience this may have caused.
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Load Balancer Failure in Production
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